For the holidaymaker trying to reach their destination, flight delays are a hassle that most have considered to simply be the price of travel. From time to time, your flight may be delayed due to issues that are beyond the airport and airline’s control, requiring that extraordinary measures be taken. In the past, the “extraordinary measures” clause was used to keep holidaymakers and other travelers from claiming the compensation that they were entitled to. Now the script is changing, but in a good way: companies are realizing that it’s in their best interests to comply. Of course, it doesn’t hurt that EU laws are changing to clarify a few things. At the time of this writing, EU law indicates that the airlines must compensate travelers for flights that are delayed three hours or more. That compensation can really become more than you might expect.
Currently, the compensation is as follows: 250 euros for flights within the EU of 930 miles or less, 400 euros for the flights that are under 1860 miles but over 930 miles and 600 euros for anything longer than this. Itís very important that you realize that in order to claim the flight has to be departing from an airport in the EU, or coming into the EU from an airline headquartered within the EU.
If you’re going to start a claim, it’s equally important that you know where the rules come from. The ruling in question is Regulation (EC) 261/2004. It covers all of the flights that are within the EU or leaving from an airport in the EU, or even the ones that are run by EU-based airlines. The Swiss region is also covered in this ruling. Continue reading